Privacy Policy
Effective Date: June 2026
Last Updated: June 2026
At VoltCrave Power (“VoltCrave”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of information shared by our customers, business partners, website visitors, and other users.
As a global B2B energy storage solution provider, VoltCrave Power understands the importance of protecting personal information collected through business communications, product inquiries, and website interactions.
This Privacy Policy explains how Guangdong VoltCrave Technology Energy Co., Ltd. collects, uses, stores, shares, and protects personal information when you visit our website, contact us, or engage with our products and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
VoltCrave Power is operated by:
Guangdong VoltCrave Technology Energy Co., Ltd.
Dongguan, Guangdong, China
For applicable data protection laws, Guangdong VoltCrave Technology Energy Co., Ltd. acts as the data controller responsible for processing personal information collected through this website.
VoltCrave Power is a global energy technology company specializing in lithium battery and energy storage solutions, providing OEM and ODM services for customers worldwide.
Our business areas include:
- Residential Energy Storage Systems
- Commercial & Industrial Energy Storage Systems
- Portable Power Stations
- Lithium Battery Cells and Battery Packs
- Smart IoT Power Solutions
- E-Mobility Battery Systems
- Battery Recycling Solutions
We collect and process personal information to support customer communication, quotation requests, partnership opportunities, website improvement, and business operations.
2. Information We Collect
We may collect the following categories of information.
Information You Provide Directly
When you:
- Submit an inquiry through our contact form
- Request product information or quotations
- Request technical documentation
- Contact us regarding OEM/ODM cooperation
- Apply for partnership or distribution opportunities
- Communicate with us by email
We may collect:
- Name
- Company name
- Job title
- Email address
- Phone number
- Country or region
- Industry information
- Business requirements
- Inquiry details
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Approximate location information derived from IP address
- Website usage data
This information helps us analyze website performance, improve user experience, and maintain website security.
3. How We Use Your Information
VoltCrave Power may use personal information for the following purposes:
- Responding to customer inquiries and quotation requests
- Providing product information and technical support
- Communicating regarding OEM/ODM cooperation
- Managing customer and business relationships
- Improving website performance and user experience
- Understanding website traffic and visitor behavior
- Sending business-related communications where permitted by applicable laws
- Protecting website security and preventing fraudulent activities
- Complying with legal and regulatory requirements
We process personal information only when we have an appropriate legal basis, including:
- Providing requested services or responding to business inquiries
- Legitimate business interests
- User consent where required
- Compliance with legal obligations
4. Cookies and Tracking Technologies
VoltCrave Power uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Enhance website security
You can manage or disable cookies through your browser settings or available cookie management options on our website.
Please note that disabling cookies may affect certain website functions.
5. Analytics and Third-Party Services
To operate and improve our website, we may use third-party services, including:
- Website analytics providers
- Website hosting providers
- Security and performance monitoring services
- Form processing services
- Customer relationship management tools
- Marketing service providers
These third-party providers may process information on our behalf and are required to handle such information according to applicable confidentiality and data protection requirements.
6. How We Share Information
VoltCrave Power does not sell personal information.
We may share personal information only in limited circumstances, including:
Business Service Providers
We may share information with trusted service providers who support:
- Website hosting
- Website maintenance
- Technical services
- Customer communication
- Business operations
Legal Requirements
We may disclose information when required by:
- Applicable laws
- Government authorities
- Legal proceedings
- Regulatory requirements
Business Transfers
Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets.
7. International Data Transfers
VoltCrave Power serves customers worldwide and may process personal information in countries where we operate or where our service providers are located.
When personal information is transferred internationally, we take reasonable measures to ensure appropriate protection in accordance with applicable privacy regulations.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Manage business relationships
- Maintain communication records
- Comply with legal obligations
- Resolve disputes
When information is no longer required, it will be securely deleted or anonymized.
9. Data Security
VoltCrave Power implements reasonable technical, administrative, and organizational measures to protect personal information against:
- Unauthorized access
- Data loss
- Accidental disclosure
- Unauthorized modification
- Security threats
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Withdraw consent
- Request data portability
To exercise your rights, please contact us using the information below.
11. GDPR Rights (EEA, UK, and Switzerland)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including:
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Lodge a Complaint with a Supervisory Authority
12. California Privacy Rights (CCPA/CPRA)
California residents may have certain rights regarding personal information, including:
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt-Out of Certain Data Sharing Activities
- Right to Non-Discrimination
VoltCrave Power does not sell personal information.
13. Third-Party Links
Our website may contain links to third-party websites.
VoltCrave Power is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of third-party websites they visit.
14. Children’s Privacy
VoltCrave Power provides products and services primarily for business customers and does not intentionally collect personal information from children under the age of 16.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Business operations
- Legal requirements
- Website functionality
Any updates will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions regarding this Privacy Policy or our data handling practices, please contact us:
Guangdong VoltCrave Technology Energy Co., Ltd.
Address:
Dongguan, Guangdong, China
Email:
info@voltcravepower.com
Website:
https://voltcravepower.com
Contact Page:
https://voltcravepower.com/contact/
